DevOps Engineer
CallMinerWaltham, Massachusetts, United States
Posted September 17, 2025
Full Time
About the Company
CallMiner is the global leader in AI-powered conversation intelligence to drive better customer experience, operational efficiency and business improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.
Job Description
CallMiner is seeking a skilled DevOps Engineer to join their technology team, focusing on CI/CD pipelines, cloud infrastructure, and automated deployment. The ideal candidate will design, implement, and optimize CI/CD pipelines, manage cloud environments, and collaborate with development teams to deliver high-quality software releases.
Requirements
- Proven experience as a DevOps Engineer or similar role with at least three (3) years of experience.
- Expertise with AWS and Azurecloud infrastructure and services.
- Strong background in Dockerand Kubernetes.
- Proficiency with Linux administration and shell scripting.
- Experience with GitOps principles and ArgoCD.
- Configuration management experience using Ansibleand orchestration with AWX.
- Knowledge of release engineering concepts
- Strong troubleshooting skills
- Strong scripting skills
Benefits
- Quality medical, dental, and vision benefits
- Life and disability insurance
- Fitness reimbursement
- Tuition reimbursement
- Parental leave
- Voluntary Days
