Associate Product Marketing Manager
CallMinerWaltham, Massachusetts, United States
Posted October 16, 2025
Full Time
About the Company
CallMiner is the global leader in AI-powered conversation intelligence to drive better customer experience, operational efficiency and business improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.
Job Description
CallMiner is hiring an Associate Product Marketing Manager to develop messaging, positioning, and go-to-market programs for their AI-powered conversation intelligence and CX automation solutions. The role involves collaboration with Product Management, Marketing, Sales, and Customer Success to support launches and drive adoption. The ideal candidate is analytical and driven by a customer-centric mindset.
Requirements
- 1–3 years of entry-level experience in marketing, product management, sales, or a related role, ideally within an enterprise software or SaaS company.
- Strong writing and storytelling skills with the ability to create clear, engaging content under deadlines.
- Interest in learning how to translate product capabilities into terms of customer value and business impact.
- Comfortable collaborating across teams and presenting to internal and external audiences.
Benefits
- Quality medical, dental and vision benefits
- Life and disability insurance
- Reimbursement programs for fitness and tuition
- Paid maternity and parental leave
- Volunteer day
