VIP Hospitality Host (Caesars New Orleans)

Caesars New Orleans is seeking a VIP Hospitality Host to ensure flawless guest service and maximize customer satisfaction. The role focuses on proactively managing customer journeys while coordinating with team members to create memorable experiences. Candidates should have strong interpersonal skills and a commitment to exceeding guest expectations.

Requirements

• Three to five years’ experience casino/hotel, customer service, host or other account management experience (Luxury service experience preferred)
• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Proficiency with customer Point-of-Service systems.
• Excellent interpersonal, communication, problem solving, and analytical skills.
• Strong attention to detail with both trip logistics and customers.
• Must be able to operate and maintain a typewriter, computer, 10 key adding machine, photocopier, fax machine and telephone.
• Non-key Gaming Permit.

Benefits

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Discount Program within Caesars Partner Network
• Fun and Free Team Member Events
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching