Senior Engineer

The Senior Engineer serves as an escalation point to assist the C1 Customer Success Center (CSC) engineers with managing, troubleshooting and supporting issues for C1’s maintenance and managed services customer base. The SE position will be expected to develop and provide mentoring and training for the CSC engineering group.

Requirements

• Five or more years’ experience in the installation and maintenance of SBC (Ribbon, Oracle and AudioCodes)
• Ability to work with little or no supervision
• Ability to effectively present information to customer groups in written and verbal formats
• Ability to organize and prioritize responsibilities, with an intense attention to detail

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent Care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off