Implementation & Training Specialist (ITS)
BS&A SoftwareLansing, Michigan, United States
Posted December 5, 2025
Full Time
About the Company
BS&A Software specializes in providing advanced ERP solutions tailored for local governments. Their offerings encompass financial management, human resources, community development, utilities, and tax assessment, all delivered on a cloud-based platform with intuitive functionality and exceptional customer support. BS&A stands out by offering a comprehensive suite of municipal software that consistently exceeds client expectations.
Job Description
BS&A Software is seeking an Implementation & Training Specialist to assist with the implementation of their ERP software in local governments and utility districts throughout the country. The role involves translating customer requirements into software solutions and providing training to end-users.
Requirements
- Define, analyze, and interpret client business needs and procedures
- Configure and customize ERP systems
- Develop user documentation and guidance materials
- Conduct software training
- Deliver outstanding customer support
- Cooperate with team members
- Act as liaison for the client
Benefits
- Competitive pay
- Health Insurance
- Health Savings Plan
- Dental Insurance
- Vision Insurance
- Retirement (401(k))
- Paid Parental Leave
- Disability Insurance
- Life Insurance
- Generous PTO and Holiday Time
- Company-sponsored events