At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Be a part of the team that will make this vision a reality by designing and building a world class fiber network and creating a customer experience second to none.
Requirements
- Partner with Finance and business leaders to understand strategic objectives and translate them into clear, measurable business and system requirements.
- Develop and maintain business requirements documentation (BRDs), functional specifications, and process flows to support IT development and delivery.
- Collaborate with Platform Owners and Product Managers to translate requirements into user stories and acceptance criteria using Jira or similar tools.
- Support issue resolution, defect triage, and clarification during development, testing, and post-release stabilization.
- Communicate project status, risks, and issues through structured updates and governance forums.
- Support project governance, approvals, and change management documentation.
- Develop test scenarios and actively participate in User Acceptance Testing (UAT) to validate solutions.
- Document test results, track defects, and support resolution prior to deployment.
- Validate post-release outcomes and partner with business owners to confirm adoption and success metrics.
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Voluntary benefits
- Generous Paid Time Off
- Four Day Work Week