Customer Success Manager
BrandBastionPortugal
Posted March 11, 2026
Full Time
About the Company
BrandBastion is a leading AI-powered solution for social media engagement and brand protection.
Job Description
Customer Success Manager role to ensure clients maximize the power of BrandBastion's AI-first platform, protect their brand, engage with audiences, and scale their social strategy efficiently.
Requirements
- Serve as a trusted advisor to global brands
- Drive renewals, upsells, and expansions
- Collaborate with AI specialists
- Analyze performance data and translate insights
- Implement strategies to prevent churn
- Act as the voice of the customer within the company
- Identify and develop customer advocates
Benefits
- Competitive Market Rate Compensation
- 4+ weeks paid time off
- Opportunities for global team meets
- Flexible, Fully Remote Role