Customer Success Manager
BrandBastionTELECOMMUTE; United Kingdom
Posted March 11, 2026
Full Time
About the Company
BrandBastion is a fast-growing AI-first company leading the future of brand protection and community management
Job Description
BrandBastion is a leading AI-powered solution for social media engagement and brand protection. The Customer Success Manager role is to ensure clients maximize the power of the AI-first platform to protect their brand and engage with audiences in real time.
Requirements
- Serve as a trusted advisor to global brands
- Drive renewals, upsells, and expansions
- Collaborate with AI specialists
- Analyze performance data and translate insights
- Implement strategies to prevent churn
- Act as the voice of the customer within the company
- Identify and develop customer advocates
Benefits
- Competitive Market Rate Compensation
- 4+ weeks paid time off
- Opportunities for global team meets
- Flexible, Fully Remote Role