Customer Experience Associate, Bilingual
BramblesMississauga, Ontario, Canada
Posted December 19, 2025
Full Time
About the Company
CHEP is an international organization that helps move more goods to more people, in more places than any other organization on earth.
Job Description
CHEP is looking for a Customer Experience Associate, Bilingual to join their team in Mississauga, Ontario, Canada. The role involves providing exceptional customer service, resolving complex customer inquiries, and driving continuous improvement. The successful candidate will have a solid understanding of CHEP functions, excellent communication skills, and the ability to work flexibly.
Requirements
- Bachelor's Degree or equivalent supply chain/customer facing experience
- 3-5 years Customer Service, Supply Chain
- Able to work flexible hours
- Customer focused
- Superior analytical abilities, self-motivated and able to work independently, detail oriented, excellent communication skills, good data management skills
- High Learning Agility - adaptability and flexibility while in a state of constant change
- Ability to multi-task and effectively manage time and resources
- Decision Quality - Ability to think outside the box to provide best solution for our customers
Benefits
- Competitive salary + bonus
- Employer Paid Health Benefits Day 1!
- RRSP w/ company match (up to 5%)
- FREE company-paid vision, short-term disability, and life insurance!!
- Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE