Team Captain (For Pooling)
BoldrMérida, Yucatán, Mexico
Posted October 1, 2025
Full Time
About the Company
Boldr believes talent is equally distributed, but opportunity is not. It is changing that paradigm, building global teams through ethical talent outsourcing. As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines, Boldr is committed to social and environmental responsibility. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages. Expand your team with Boldr: a purpose-driven, people-focused BPO company built to help teams, clients + communities grow & connect.
Job Description
Boldr is a B-Corp dedicated to delivering client experiences while creating dignified work in communities. They are seeking a Team Captain to manage their team, provide feedback, identify growth opportunities, and foster a positive team environment. The role involves performance management, logistics, internal coordination, and external communication.
Requirements
- Bachelor's/College degree in a relevant discipline
- Three years of supervisory experience
- Experience supporting SaaS products or troubleshooting
- Intermediate knowledge of CRM systems
- Intermediate knowledge of cloud-based applications and MS Office
- Willingness to learn about Data Science and Machine Learning
Benefits
- Private Health Insurance
- Paid Time Off
- Training & Development