Customer Service Coordinator
Biffa Waste ServicesEast Hampshire, England, United Kingdom • United Kingdom
Posted September 30, 2025
24500 - 24500 GBP year
Full Time
About the Company
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions. We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments. We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day. Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond. Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
Job Description
Biffa, a successful waste management company, is seeking a Customer Service Coordinator to join their team in Alton, Hampshire. This role involves responding to customer inquiries via phone and email, managing customer accounts, and ensuring high customer satisfaction. The position offers a collaborative environment focused on improving waste management and driving sustainable practices.
Requirements
- Strong communication skills (written and verbal)
- Ability to work independently and collaboratively
- Self-motivated and proactive
- Exceptional attention to detail
- Ability to work efficiently with minimal supervision
Benefits
- Permanent role
- Competitive salary