Director, Professional Services

Belden is seeking a Director of Professional Services to lead a team overseeing project services and assessments. The role involves building high-performance teams, managing client relationships, and ensuring operational excellence. The Director will be a key liaison between Professional Services, Customer Success, and Technical Support, focusing on seamless customer experience.

Requirements

• 3+ years managing technical teams in service delivery, professional services, or post-sales support.
• Strong understanding of industrial automation networking principles.
• Exceptional ability to translate customer needs into actionable technical solutions.
• Experience managing project lifecycles and meeting SLA commitments.
• Excellent communication skills.
• Bachelor’s degree in engineering or a related field (advanced degree preferred).

Benefits

• Health/dental/vision
• Long term/short term disability
• Life insurance
• HSA/FSA
• Retirement plans
• Paid vacation
• Parental leave
• Employee stock purchase plan
• Paid leave for volunteer work
• Training opportunities
• Professional talent management and succession planning
• Corporate health well-being initiatives
• Work culture with commitment to diversity, equity, inclusion and sustainability