The Field Service Engineer will provide efficient and effective field support for BD Pyxis Dispensing products and accountable for independently providing customer service within a given territory in a timely manner, including, but not limited to installations, and limited cross product repair, preventative maintenance, calibration, functional support for Sales and Implementation teams.
Requirements
- Associate Degree in Healthcare Technology or other technical field, OR 3-5 years of related work experience
- 3-5 years of combined Hardware/Software/IT experience supporting both proprietary and standard applications
- 24x7 on-call experience in a customer-facing/field service environment
- Proficiency with computer electronics, Windows OS, and networking
- Strong mechanical, computer, verbal, written, and time management skills
- Ability to work independently within defined processes with minimal supervision
- Valid driver's license that meets BD's auto safety standards
- Current immunizations including Hepatitis B, Influenza, MMR, Varicella, Annual TB/PPD, Tetanus/Diphtheria/Pertussis, and COVID-19
- Physical capability to lift a minimum of 70 pounds
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k plan
- Paid time off
- Holidays
- Employee assistance program
- On-site collaboration
- Training sessions and seminars
- Career advancement opportunities