Field Service Engineer 1

The Field Service Engineer will provide efficient and effective field support for BD Pyxis Dispensing products and accountable for independently providing customer service within a given territory in a timely manner, including, but not limited to installations, and limited cross repair, preventative maintenance, calibration, functional support for Sales and Implementation teams.

Requirements

• Associate Degree in Healthcare Technology or other technical field, or 3-5 years of related work experience
• 3-5 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
• 24x7 on-call experience in a customer-facing/field service environment, required
• Good mechanical, computer, verbal, written, and time management skills, required
• Computer electronics, Windows OS, network experience required
• Customer Support Certification, a plus
• Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus
• Prior military Bio-Med experience, a plus
• Prior Automated Teller Machine (ATM) experience, a plus

Benefits

• Paid time off
• Health insurance
• 401(k) matching
• Retirement plan
• Stock options