Client Service Coordinator

Bayshore HealthCare is seeking a Client Service Coordinator to join its dynamic team. The role involves communicating with patients, families, and healthcare providers, handling funder referrals, scheduling care providers, and ensuring consistent caregiver assignments.

Requirements

• Secondary School Diploma
• Minimum of two years related customer service experience, preferably in healthcare
• Proven customer service skills, preferably in healthcare or other high-paced customer service environment
• Strong ability to communicate effectively, both written and orally, in English
• Ability to handle issues and problem solve with tact and diplomacy
• Excellent computer skills (Windows, Microsoft office, internet, EMR)
• Ability to prioritize and handle multiple demands in a fast-paced environment
• Proven organizational and teamwork skills; able to work independently and prioritize workload
• Positive work and attendance performance essential
• Strong interpersonal skills including demonstrated ability to build rapport and connections
• Advanced competency in keyboarding and scheduling software with a willingness to learn

Benefits

• Competitive Salary
• Health Benefits
• Paid Time Off
• Retirement Plan