Client Service Coordinator
Bayshore HealthCareMarkham, Ontario, Canada
Posted March 27, 2026
Full Time
About the Company
Bayshore HealthCare is one of Canada’s leading providers of home and community health care, operating over 100 sites nationwide and caring for more than 350,000 clients with a workforce of 13,000 staff. The company delivers a full spectrum of services—including home care, infusion and injection therapy, pharmaceutical support, clinical trial assistance, and employer and insurer programs—tailored to enable clients to maintain dignity and independence in their own homes. Bayshore’s client‑centered approach, encapsulated in its “Bayshore difference,” emphasizes personalized care plans and everyday moments of connection that enhance quality of life. As a Canadian‑owned, award‑winning organization, Bayshore combines extensive geographic reach with a reputation for excellence and innovation in community health solutions.
Job Description
Join Bayshore HealthCare as a Client Service Coordinator and be the vital link between patients, families, and healthcare providers! As a Client Scheduling Coordinator, you will communicate with patients, families, and staff to assess service needs, schedule care providers, and ensure consistent caregiver assignments. We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.
Requirements
- Secondary School Diploma
- Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred
- Minimum of two years related customer service experience, preferably in healthcare
- Proven customer service skills, preferably in healthcare or other high-paced customer service environment
- Strong ability to communicate effectively, both written and orally, in English
- Ability to handle issues and problem solve with tact and diplomacy
- Excellent computer skills (Windows, Microsoft office, internet, EMR)
- Ability to prioritize and handle multiple demands in a fast-paced environment
- Proven organizational and teamwork skills; able to work independently and prioritize workload
- Positive work and attendance performance essential
- Strong interpersonal skills including demonstrated ability to build rapport and connections
- Advanced competency in keyboarding and scheduling software with a willingness to learn
Benefits
- Competitive Salary
- Comprehensive health, dental, and vision insurance for you and your family
- Paid Time Off
- Employer-contributed retirement savings plan
- Supportive Team
- Growth Opportunities for professional development and career growth