We have a new opportunity for a Network/Systems Administrator to work in our TechOne Service Center, providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office of the U.S. Attorneys.
Requirements
- 6 years IT customer support experience in a Windows Active Directory environment
- Microsoft Technology Associate (MTA) IT Infrastructure certification
- Solid working knowledge of SolarWinds application, networks, servers, and other desktop applications
- Ability to multitask while monitoring and working through issues on both phone calls and emails
- Ability and knowledge to perform primary steady-state administration, monitoring of enterprise management systems, maintaining systems, troubleshooting issues, correcting problems, installing system security patches, patch management, hardware and software upgrades, data storage, data retrieval, backup job creation, backup job modification, backup job verification, data replication, system optimizations, updating documentation, and providing research assistance for problem resolution involving configuration issues or other conflicts
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- legal plan
- paid time off
- paid holidays
- paid parental leave
- military leave
- bereavement leave
- federal and state sick leave