Provide advanced Level 2 support for Windows, macOS, and mobile devices, troubleshoot Teams Voice, Surface Hub 3, AV/VC, and printing solutions, and support Generative AI tools and automation for modern workplace enablement.
Requirements
- Bachelor's in IT/Computer Science (or equivalent experience)
- Certifications like CompTIA A+, Network+, or CCNA preferred
- Proven IT field support experience
- Strong hardware, networking, and Cisco router knowledge
- Excellent communication and teamwork skills
- Physically fit, willing to travel, and able to handle equipment
Benefits
- Competitive salary
- Opportunities for professional growth and development