(Junior) Customer Success Manager (m/w/d)

As a Junior Customer Success Manager, you will support B2B customers with onboarding, software demos, and CRM maintenance, and take feedback for product development. You will work closely with the founding team, responsible for KPIs, sales targets, and customer success lifecycle.

Requirements

• At least 1 year of operational experience in customer service or account/partner management, ideally in B2B field
• Fluent German language skills in word and writing
• Initial experience with CRM or ticket systems
• Interest in the Energy/Heating market or eagerness to learn

Benefits

• Growth Mindset: Become part of an ambitious and motivated team in a rapidly growing Climate Tech startup
• Real responsibility: Take independent responsibility for your task packages within a rapidly growing startup
• Dynamic organizational structure: Flexible working hours, remote solutions, and work-life balance
• Annual team retreat
• Mobility package: Choose between a job bike and Dance Bike for your mobility
• Fitness package: Decide between Urban Sports and Classpass for your fitness
• Collegial and familial team: A collegial and familial team welcomes you, characterized by an open corporate culture
• Part of the energy transition: Be part of the energy transition and experience the impact of your daily work directly