Client Service Representative - Floater (Tysons Corner Branch)

The Client Service Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services. The role requires delivering best-in-class client experience, sales/service solutions, and handling teller transactions.

Requirements

• Represent the Bank to clients, prospects, and guests in person, by telephone, or by email in a courteous, professional manner.
• Provide accurate information regarding Bank services, products, policies, and procedures.
• Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
• Complete forms and other required documents and follow Bank policies and procedures.
• Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
• Perform all duties of a Teller to include: Provide excellent client experience, Perform basic client and cash transactions, Balance cash each day, Identify referral opportunities to contribute to branch goals, Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures, Identify risk and escalate concerns through proper channels, Develop and maintain knowledge of bank products, services, including other lines of business, Ability to learn and adapt to changing digital channels, Perform other duties as assigned.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan