Client Service Representative - Floater(Part Time 20 Hours) (Front Royal Branch)

Client Service Representative - Floater position requires delivering best-in-class client experience, sales/service solutions, and handling teller transactions. The role involves communicating the benefits of Atlantic Union Bank's products and services to clients, prospects, and guests.

Requirements

• Represent the Bank to clients, prospects, and guests in person, by telephone, or by email in a courteous, professional manner.
• Provide accurate information regarding Bank services, products, policies, and procedures.
• Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
• Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
• Perform all duties of a Teller to include: Provide excellent client experience, perform basic client and cash transactions, balance cash each day, identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Ability to learn and adapt to changing digital channels
• Perform other duties as assigned

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Incentive Compensation Plan
• Discretionary Profit Sharing Bonus Program