The Front Office Coordinator is responsible for providing exceptional customer service to patients and physical therapy staff, managing clinic scheduling, and providing new patient onboarding. They will also assist with insurance verification, billing, and communication with physicians and other healthcare professionals.
Requirements
- High School Diploma or GED
- Excellent customer service skills
- Proficient with MS Office, Outlook, and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
Benefits
- Medical & Rx, Dental and Vision
- KinderCare Discount
- Headspace for Friends/Family
- HSA, Healthcare FSA, Dependent Care FSA
- Progyny Fertility Benefit
- Critical Illness, Accident, & Hospital Indemnity Insurance
- Company Paid Basic Life / AD&D
- Supplemental Life Insurance
- Company Paid Short-Term & Long-Term Disability
- Company Paid Maternity & Parental Leave
- Adoption & Surrogacy Expense Reimbursement
- Legal & Credit Monitoring
- 15 days PTO
- 6 Major Holidays off plus 2 floating holidays yearly
- Additional compensation opportunities
- Bereavement Time Off & Resources
- Commuter: Pre-Tax Transit & Parking
- Retirement 401(k) with Per-Pay Company Match
- SoFi Financial Wellness Tools & Loan Resources
- HUSK Fitness Resources & Gym Discounts
- Home, Auto, and Pet Insurance
- Employee Assistance Program (EAP)
- Employee Discount Program