Front Office Coordinator

The Front Office Coordinator is the owner of the patient's first and last impression and front-office experience, delivering first-class customer service throughout the patient's physical therapy journey at Athletico.

Requirements

• Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions
• Manage clinic scheduling and patient flow
• Provide new patient onboarding and manage patient insurance requirements
• Coordinate communication of patient progress to physicians, nurse case managers, adjusters and attorneys
• Assist with management of patient expectations and discharge planning

Benefits

• Medical, dental and vision insurance
• Bi-annual pay increase opportunity
• HSA, Healthcare FSA, Dependent Care FSA
• Progyny Fertility Benefit
• Critical Illness, Accident, & Hospital Indemnity Insurance
• Company Paid Basic Life / AD&D
• Supplemental Life Insurance
• Company Paid Short-Term & Long-Term Disability
• Long-Term Disability Buy-Up Option
• Company Paid Maternity & Parental Leave
• Adoption & Surrogacy Expense Reimbursement
• KinderCare Discount
• Legal & Credit Monitoring
• 15 days of PTO
• 6 Major Holidays off plus 2 floating holidays yearly
• Bereavement Time Off & Resources
• Commuter: Pre-Tax Transit & Parking
• Retirement 401(k)
• SoFi Financial Wellness Tools & Loan Resources
• HUSK Fitness Resources & Gym Discounts
• Physical Therapy Benefits
• Home, Auto, and Pet Insurance
• Employee Assistance Program
• Employee Discount Program