Senior Associate, Revenue Cycle Case & Escalation Management, Claim Resolution
athenahealthChennai, Tamil Nadu, India
Posted December 19, 2025
Full Time
About the Company
athenahealth is a company that offers IT solutions and expert services to eliminate daily hurdles preventing healthcare providers from focusing on their patients.
Job Description
Join athenahealth as a Senior Associate, Revenue Cycle Case & Escalation Management, to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The role involves meeting or exceeding expected TAT and quality through close collaboration with client-facing and operational teams.
Requirements
- Partner directly with internal and external stakeholders to provide support and drive improvements in client issue management using our single point of entry issue management system within Salesforce.
- Support our internal operational teams by adhering to the standardized issue reporting process governed by athenaNation’s single source of truth.
- Work with peers and partner teams to influence the service roadmap by providing comprehensive business cases.
Benefits
- Health and financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces