Client Support Assistant

Assistantly is seeking a Client Support Assistant to manage client relationships, organize tasks, and ensure client satisfaction. The role focuses on providing excellent support and fostering long-term partnerships, with a strong emphasis on proactive client management and a collaborative team environment. The ideal candidate is a proactive individual with excellent communication skills and a growth-oriented mindset.

Requirements

• Manage executive inbox and correspondence
• Organize calendars, schedule meetings, and confirm appointments
• Track tasks, projects, and deadlines
• Prepare agendas, documents, and notes for meetings
• Organize files, documents, and data for easy access
• Book travel and manage itineraries
• Conduct light research to support decision-making
• Respond to support tickets and client emails
• Proactively check in with clients and accounts
• Set up onboarding dashboards, folders, or knowledge bases
• Schedule check-ins, calls, and follow-ups
• Collect testimonials, feedback, and call notes

Benefits

• Unlimited earning potential
• Health allowance
• Profit-sharing
• Upskilling and training
• Performance bonuses
• Community and support