Travel & Lifestyle Concierge

ASMALLWORLD Concierge is a premium concierge service providing personalized support for luxury travel, dining, and lifestyle experiences. We are looking for a service-oriented Concierge Agent to manage member requests end-to-end.

Requirements

• Experience in luxury travel, concierge services, lifestyle management, or premium customer service
• Experience in travel planning or reservations is strongly preferred
• Strong written and verbal communication skills in English; German language skills are preferred
• Familiarity with CRM systems and digital tools (Salesforce experience is a plus)

Benefits

• Flexible remote working environment
• Exposure to premium travel and hospitality partners
• Access to ASMALLWORLD member privileges and travel benefits