Technical/Resource Support Specialist
Ascensus Global Inc.North Carolina, United States
Posted October 27, 2025
75000 - 85000 USD year
Full Time
About the Company
Ascensus Global Inc. is a veteran-owned small business specializing in professional language services, foreign language and cultural training, and analysis support for U.S. military, intelligence, and civilian government, commercial, and nonprofit clients. With over 21 years of experience and ISO 9001:2015 and ISO 17100:2015 certifications, AGI delivers services in more than 100 languages using innovative technologies and best practices.
Job Description
AGI is seeking a Technical/Resource Support Specialist to support a country-wide language training contract. This role involves providing customer service, administrative support, and resource/facilities functions. The position is pending award and focuses on offering language training services and a language learning telecommunications link.
Requirements
- Provide customer service support (in person, via email or phone).
- Provide administrative support (copying, typing, material assembly, software installation).
- Schedule facilities and distance learning delivery.
- Control and maintain a comprehensive inventory of materials and equipment.
- Generate reports on attendance, inventories, and scheduling.
- Provide expertise in automated visual technologies and technology lab support.
Benefits
- health and welfare options
- short and long-term disability
- company-paid life insurance
- additional voluntary coverage
- 401(k) plan
- paid time off
- holiday pay
