As a Warranty Administrator at Koons Woodbridge Ford, you will be responsible for submitting manufacturer and after-market warranty claims and collecting warranty claim revenue. You will work with shop foremen, lead technicians, and service advisors to discuss warranty claims and strive to maintain a minimum warranty claims acceptance rate of 95%. The ideal candidate has two years of previous automotive/administrative work experience and strong organizational skills.
Requirements
- Adhere to all manufacturers and after-market warranty company's policies and procedures
- Establish and maintain productive relationships with manufacturer's designated warranty representatives and after-market warranty companies
- Review warranty repair orders for proper completion, accuracy, and legibility
- Determine and enter applicable labor operation codes, failure codes, and other administrative data
- Submit warranty claims to manufacturer or warranty companies using administrative tools
- Maintain a record of all claims submitted, returned, or rejected
Benefits
- Weekly pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards
- Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave
- Paid Parental Leave
- Health savings
- Flex spending accounts
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool
- Continuous training
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Paid volunteer hours
- Aggressive Employee referral program
