Lexus - Phone Specialist BDC Agent
Asbury Automotive GroupRoswell, Georgia, United States
Posted May 19, 2014
Full Time
About the Company
Asbury Automotive Group, Inc., headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. with over 80 retail auto stores and 25 collision repair centers. The company offers a comprehensive range of services including new and used vehicle sales, financing, insurance, maintenance, repair, parts, and service contracts across multiple brands. Asbury's success is driven by strategic acquisitions and its focus on delivering exceptional customer experiences.
Job Description
Lexus - Phone Specialist BDC Agent at Nalley Lexus of Roswell, a subsidiary of Asbury Automotive Group, is looking for a driven and enthusiastic individual to join their winning team. The job involves contacting and communicating with customers to identify their automotive needs and building a base of referrals to establish a customer network. The ideal candidate should have great customer service skills, excellent phone presence, and strong computer and phone skills.
Requirements
- Contacting and communicating with customers to identify automotive needs
- Build rapport with customers to build a base of referrals to establish customer network
- Conduct an average of 200 calls a day
- Answer a high volume amount of inbound calls
- Set appointments for clients to purchase vehicles
- Contact customers to confirm appointments
- Provide information on sales incentives
Benefits
- Medical, Dental and Vision Insurance
- 401K Retirement
- Flexible Medical Spending Accounts
- Supplemental Life Insurance
- Short Term and Long Term Disability Packages
- Paid Vacation Time Off after 90 Days!
- Paid Training
- Promotions from Within? Excellent Advancement Opportunities
- Employee discounted purchases for you and your family