Manager, Claims

AmTrust Financial Services is seeking a Workers' Compensation Claims Manager to supervise activities within the worker compensation lost time claims department. This role involves handling workers' compensation claims, supervising staff, and ensuring compliance with policies and procedures. The position reports to the WC Director and is a hybrid hybrid position based in Scottsdale, AZ.

Requirements

• Supervision of administrative tasks and staff
• Handling of all aspects of the claims assigned to the unit
• Ensuring all claims eligible or ineligible for payment conform to quality, production standards, and specifications
• Completing regular quality audits
• Preparing regular periodic reports
• Establishing and executing controls
• Analyzing processes and workflows
• Valid adjusters license in appropriate jurisdictions
• Strong leadership skills
• Experience managing claim professionals
• Sound technical knowledge of workers’ compensation policies, coverages, and exposures
• Experience proactively managing catastrophic injuries
• Ability to analyze data and communicate trends
• Ability to make essential decisions
• Complete knowledge of claim procedures
• Superior written and verbal communication skills
• Ability to mentor and encourage behaviors
• Professional demeanor and effective people skills
• Ability to prioritize, and multi-task in a team environment
• Ability to travel

Benefits

• Medical & Dental Plans
• Life Insurance
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off