Customer Success Manager

Alva Labs is a Stockholm-based SaaS company that offers a solution to help global companies grow their team in a scientific way. The company is looking for a Customer Success Manager to join their team, working closely with customers to help them unlock the full potential of their hiring strategy. The role involves cultivating and developing relationships with customers, driving adoption and usage of the product, and commercial ownership driving renewals & expansion.

Requirements

• Background in Recruitment or Customer Success
• Experience with stakeholder management
• Thrive in an ambitious environment
• Strong analytical and social skills
• Ability to handle a high pace and change
• Written and verbal fluency in English
• Fluent Swedish

Benefits

• Flexible work hours in a hybrid setup
• Seven weeks of vacation
• On-market salary
• Preventive care benefit