Help Desk Support
ALMO CORPPhiladelphia, Pennsylvania, United States
Posted February 20, 2026
Full Time
About the Company
Almo is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description
Serve as first line helpdesk and network support on computer software applications and platforms and computer/phone hardware. Perform service restoration, troubleshoot problems and work to resolve daily operations issues in a complex, distributed computing environment.
Requirements
- Previous experience as an IT Help Desk Technician or Field Technician
- A strong working knowledge of computer systems, hardware and software
- Basic understanding of networking principals
- Ability to diagnose and resolve technical issues
- Excellent communication and interpersonal skills
- Professional demeanor at all times
- Demonstrated organizational ability and follow-through
- Ability to work within a team setting while demonstrating self-sufficiency and independence
- Ability to work in a fast paced, dynamic environment
- Interest in learning new technologies and keeping current with those used in the environment supported
