The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Requirements
- Must be authorized to work in the US as defined by the Immigration Act of 1986
- Must pass a Criminal Background Check
- Must be at least 18 years of age and possess a valid driver’s license
- Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers
- Must be highly motivated with a positive attitude
- Must be willing to work a flexible schedule including nights, weekends and holidays
- Must adhere to dress code policy
- Ability to work efficiently under time constraints
- Able to attend required training
- Basic computer skills
- Ability to work in extreme weather conditions
Benefits
- Profit Sharing
- Medical/Dental/Vision/Life/ Disability Insurance
- Medical Travel Reimbursement
- Legal, Identity and Pet Insurance
- 401K with an employer match
- Employee Stock Purchase Plan
- Employee Assistance Program
- Tuition Reimbursement
- Flight Benefits
- Paid vacation, holidays, and sick time