Quality Intelligence
AlconBatam, Riau Islands, Indonesia
Posted November 15, 2025
Full Time
About the Company
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning over 75 years, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 25,000 associates are enhancing the quality of life through innovative products, partnerships with Eye Care Professionals and programs that advance access to quality eye care. Learn more at www.alcon.com.
Job Description
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before.
Requirements
- Bachelor's degree in Science or Engineering
- Minimum 5 years of experience in the relevant field, with at least 2 years in the medical or pharmaceutical industry
- Deep knowledge of complaint investigations and analysis
- Strong understanding of CAPA and ISO 13485
- Proven track record of leading complex complaints in regulated environments