Operations Specialist I

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. As a Operations Specialist I, you will be responsible for setting up new orders, providing proactive updates to customers, and tracking order status progression. You will be part of a fast-growing company that is redefining time-critical logistics.

Requirements

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• Provide proactive updates to customers on any deviations and track order status progression from start to finish
• Verify that drivers have picked up or recovered the correct piece(s)
• Accurately confirm flight departures by use of AWB tracking
• Follow all process and communication standards within our various team outlets
• Stay up to date on all announcements and training involving new system features and process changes

Benefits

• Competitive salary
• Opportunities for growth and advancement
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Professional development and training opportunities