Credit Operations Lead

Join OneAdvanced as a Senior Credit Operations Lead. The role focuses on maximising cash collection, managing customer escalations, and driving resolution of outstanding queries. The ideal candidate has 7+ years of experience in credit control or collections and strong understanding of the Order-to-Cash process, cash application, and reconciliations.

Requirements

• 7+ years in credit control or collections, ideally in a SaaS or recurring revenue environment
• Strong understanding of the Order-to-Cash process, cash application, and reconciliations
• Confident dealing with senior stakeholders and challenging conversations
• Skilled in ERP and CRM systems (NetSuite, Salesforce, ServiceNow)
• Excellent data skills – able to identify trends, variances, and risks

Benefits

• Wellbeing focused
• Annual Leave – 20 days of annual leave, plus public holidays
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
• Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere
• Life Insurance - 3x annual salary
• Personal Accident Insurance - providing cover in the event of serious injury/illness.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success