38960373080 - Retention Strategist

Subtl Beauty is seeking a Retention Strategist to build and deepen loyalty among its most loyal customers through an exclusive Facebook community. The role involves lifecycle marketing, community building, loyalty programs, and data-driven optimization to drive repeat purchases and customer lifetime value. The ideal candidate will be data-savvy, creative, and possess a strong understanding of customer psychology.

Requirements

• Build and optimize Klaviyo flows.
• Develop customer journeys and segments.
• Manage customer segments and personalization strategies.
• Lead engagement and programming for Facebook groups.
• Monitor and report on retention KPIs.
• Translate insights into strategic tests.
• Collaborate with creative and CX teams.

Benefits

• Flexible remote work
• Opportunity to join a leading beauty brand