We're looking for outgoing, approachable individuals to become the welcoming face of our Guest Services team. This is a character-first role where your energy and enthusiasm will make all the difference.
Requirements
- Promote a welcoming and inclusive environment for Guests, residents and colleagues
- Confidently provide knowledge of Cotswolds Shopping Centre and surrounding areas
- Professionally communicate with guests through telephone and email
- Participate and assist with all Centre events
- Comfortable working indoors and outdoors, whatever the weather
- Be observant and report any safety or maintenance concerns
- Liaison with other departments and brand partners
- Provide support for Guests with disabilities and additional needs, showing sensitivity and respect
- Be willing to learn, adapt and take on new training as needed
- Follow the Lost & Found property, Child Safety procedures and be vigilant in all handover communications
Benefits
- 24/7 GP
- Mental Health support and Life Event Counselling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app
