Abacus Technology is seeking a Network Operations Technician to provide technical support for the Base Infrastructure Modernization program at Peterson SFB. This is a full-time position.
Requirements
- Create and respond to incident tickets and perform network triage.
- Resolve IT hardware and software infrastructure issues using systems analysis techniques and procedures.
- Analyze, troubleshoot, and resolve issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
- Provide system administration for assigned infrastructure and establish and maintain security as it relates to users.
- Apply security patches and operating system upgrades to ensure the security and integrity of the technical environment.
- Support new infrastructure projects.
- Perform system patching and IAVA patches to network routers and switches.
- Perform hardware and software upgrades.
- Develop and update configuration templates for switch and router installs.
- Troubleshoot systems document failures and accessibility problems within the network to our services.
- Monitor network performance against current outages.
- Support engineering designs data calls.
- Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
- Perform network ticket resolution.
- Research errors, incidents, problems, and perform incident/root cause analysis.
Benefits
- Health and Dental Insurance
- 401(k) and Matching
- Life Insurance
- Short- and Long-Term Disability
- Paid Time Off
- Paid Holidays
- Professional Membership, Technical Training, Certification, and Education Assistance