This role will manage the Order to Cash through Procure to Pay processes partnering with external suppliers to ensure document flow is accurate and seamless. The Logistics Specialist will also assist in identifying root causes, data trends, and systematic fixes to prevent future issues.
Requirements
- Works cross-functionally with other areas of the business to ensure a seamless customer experience
- Works collaboratively with Vendor partners to resolve issues and optimize operations
- Subject Matter Expert on EDI/Order Flow, Order to Cash, and Procure to Pay processes
- Ensures proper end of month/quarter/year process to be compliant with financial processes
- Identify performance trends and help implement process improvements to improve service to the customer and increase efficiencies to the team
- Process leader for all Reverse Flow Connections and document flow to internal/external stakeholders
- Summarize, analyze, and communicate open order resolution to various stakeholders and leaders in multiple functional areas, i.e. Supplier Management, Category Management, Logistics, Order, and Customer Service
- Have an understanding of DOT regulations, including hazardous materials
- Oversee the Return to Vendor Process including the “aging” of product in warehouse
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
