Product Operations Manager

Zip is a rapidly growing procurement platform company seeking a Product Operations Manager to drive alignment between customer-facing teams and the product roadmap. This role focuses on managing the feedback loop from GTM/Customer to Product, ensuring clear and consistent updates for field teams. The ideal candidate will act as a bridge between key teams and a critical link for scalable operations.

Requirements

• 4 - 8+ years in product operations, program management, sales engineering, or customer-facing roles at a SaaS company
• Experience working closely with GTM/Customer and Product/Engineering teams
• Strong communication and storytelling skills
• Detail-oriented, systems-driven, and able to manage cross-functional coordination at scale

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan