Case Manager (talent pipeline)

The Case Manager is responsible for group therapy, documentation requirements, and additional ancillary services. The Case Manager is familiar with 12-Step Recovery programs and has knowledge of documenting group notes in an electronic medical record system.

Requirements

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and patient-centered.
• Handle case assignments, draft service plans, review case progress and determine case closure
• Communicate patient needs to a variety of care team members and follow up accordingly.
• Manage discharge plans upon completion of treatment.
• Attend clinical and administrative meetings for inter-departmental sharing of information.
• Work collaboratively with patients, families, therapist, and referral sources to ensure high quality care
• Facilitate multiple care aspects (case coordination, information sharing, etc.)
• Maintain the patient's comprehensive clinical record through detailed documentation.
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Promote quality and cost-effective interventions and outcomes.
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Helps navigate legal issues that patients are currently facing up to an including appearance in court hearings.
• Adhere to professional standards as outlined by protocols, rules, and regulations.
• Act as the patient's advocate as it relates to insurance coverage and financial assistance.
• Continually monitor and evaluate each client’s progression through their case management plan and develop corrective action revisions to the plan as needed.
• Arrange abeyance with social services, health, and governmental agencies.
• Perform other duties as assigned by the supervisor, which are consistent with the position and in compliance with agency policies and procedures.