Senior Product Support Specialist
ZenotiHyderabad, Telangana, India
Posted September 2, 2025
Full Time
About the Company
Zenoti offers an all-inclusive cloud-based software platform for spas, salons, and med spas, providing comprehensive solutions for appointment scheduling, billing, marketing, inventory management, employee management, and customer loyalty. With a focus on reliability, scalability, and enterprise-level technology, Zenoti powers thousands of businesses globally, streamlining operations and enhancing customer retention. The company's mobile-first approach and innovative features set it apart in the industry.
Job Description
Zenoti provides a cloud-based software solution for the beauty and wellness industry, helping businesses streamline operations and improve customer retention. The role involves working with customers to resolve their issues, maintain product quality, and provide feedback on product improvements. Zenoti is a rapidly growing company with over 30,000 clients across multiple countries.
Requirements
- 4 to 8 years of experience supporting web-based enterprise applications
- Strong logical, analytical and problem solving skills
- Excellent communication skills
- Ability to work in night shifts
- Previous advanced support experience with data-driven, web-based applications
- Willingness to solve customer issues
Benefits
- Medical coverage for yourself and your immediate family
- Access to yoga, meditation, breathwork, and stress management sessions
- Regular social activities and community initiatives
- Attractive compensation