Systems Analyst
ZeektekColumbus, Ohio, United States
Posted December 10, 2025
Contract / Temporary
About the Company
Zeektek is a leading staffing firm recognized as the Best Staffing Firm to Temp For and Work For by Staffing Industry Analysts for 2025. The company specializes in delivering high‑quality tech and cybersecurity talent to clients with speed and precision, leveraging in‑depth screening protocols overseen by subject‑matter experts. This rigorous vetting process reduces the volume of unqualified candidates, allowing clients to focus on interviewing only top‑tier talent. Zeektek partners closely with clients, consultants, and candidates throughout the hiring cycle, providing structured communication, real‑time market data, and coaching on hiring best practices. Its distinctive combination of thorough screening and collaborative partnership sets it apart in the competitive staffing industry.
Job Description
Responsible for management of IT service management processes, including incident management, service level management, and change management, using the ITIL framework. Must reside in Ohio and be available for onsite meetings as needed. Mainly remote position.
Requirements
- Degree in Computer Science or related field, and or at least 2 years equivalent experience, or an equivalent combination of education and experience
- Excellent interpersonal communication skills
- Excellent oral and written communication skills
- Broad knowledge of Tier I, Tier II and Tier III support within IT operations
- Proven ability to achieve results through collaborative efforts without direct control over resources required for success
- Ability to operate in a dynamic, highly visible environment
- Familiarity with project management methodologies
- Strong organizational skills and the ability to multi-task
- Good grasp of the principles and practices of IT Infrastructure Management especially Change Management, Configuration Management and Problem Management