MY - Operation Associate (Mandarin Speaker)

Process daily operational requests from customers, working with stakeholders to process required actions, and escalating gaps/shortcomings to team leader. Maintain customer expectations and provide good customer experience on every interaction.

Requirements

• At least a SPM/’O’ Level/Diploma/Degree
• At least 1 year of relevant experience in operations processing in customer service/contact centre environment
• Experience in FX/Finance industry is an added advantage
• Fluency in English and Mandarin (verbal and written) is a must

Benefits

• Medical Benefit
• Optical Benefit
• Life Insurance
• Gym/Fitness Subsidy
• Long Service Rewards