CHB Manager

The CHB Manager is responsible for overseeing the branch’s import and customs brokerage activities to ensure efficient service delivery and compliance with federal and international regulations.

Requirements

• Manage day-to-day import and brokerage operations
• Ensure consistent application of SOPs and compliance measures
• Maintain adherence to CBP, FDA, USDA, and other regulatory requirements
• Support audit programs and compliance training
• Supervise Import CHB supervisors and Entry Writer or Import Agent staff
• Assign responsibilities, monitor progress, and ensure deadlines and quality standards are met
• Address operational issues promptly and serve as escalation point for complex brokerage matters

Benefits

• Medical, Dental, and Vision
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• Flexible Spending Accounts
• Life and Accidental Death & Dismemberment Insurance
• Short & Long Term Disability
• Tuition Assistance Program
• Commuter Benefits
• Vacation