Member Service Representative - Pickleball Center

Member Service Representatives are responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. Occasional evening and weekend availability required.

Requirements

• High School Diploma or GED preferred
• Strong customer service skills
• Cash management experience
• Organized and able to follow directions
• Friendly, outgoing personality
• Comfortable working in a membership driven environment
• Ability to perform multiple tasks in diverse situations successfully
• Computer and keyboarding experience
• Strong communication skills and phone etiquette

Benefits

• A free membership to your local YMCA
• Discount to YMCA programs including childcare
• Additional employee discounts at many places in and around town
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation