Técnico de aseguramiento
XPERIENCE DESIGNMedellín, Antioquia, Colombia
Posted December 12, 2025
Full Time
About the Company
XPERIENCE DESIGN is a boutique consultancy that partners with businesses to solve strategic challenges, design and operate services, and develop digital products that accelerate growth. Leveraging a human‑centered Design Thinking approach, the firm delivers end‑to‑end solutions across service design, customer experience, business model innovation, and digital transformation, with a strong focus on UX/UI, research, testing, and operational excellence. As a member of Constellation Software Inc., one of the world’s largest software groups, XPERIENCE DESIGN combines deep design expertise with a global network of technology partners, enabling rapid deployment of scalable, data‑driven solutions that deliver measurable business impact.
Job Description
We are looking for a Quality Assurance Technician with experience in customer service, office tools, and excellent writing and spelling skills, committed to finding improvement opportunities.
Requirements
- 12 months of general experience as a customer service representative, collections, telesales.
- 6 months of specific experience in quality assurance, digital assistance of interactions or related areas in customer service.
- Office management (Office, Basic Excel, email and internet).
- Excellent spelling and writing.