Inside Sales Representative

The Inside Sales Representative acts as the internal first line contact for assigned customer accounts, responsible for tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation.

Requirements

• Work to meet all established Key Performance Indicators (KPI's)
• Represent the company professionally and courteously
• Partners with Sales team to ensure account retention
• Data entry, quote support, record management, etc.
• Effective management of customer master data
• Proactively drives account management
• Collaborates with cross functional teams to identify and resolve customer issues
• Improves customer VMI program
• Follows company guidelines to establish selling prices and profit margins
• Supports in preparing continuous improvement reviews
• Work with established reporting tools for inventory review and new item additions
• Maintains and builds customer relationships
• Read and decipher customer prints to provide accurate customer quotes
• Recommend and identify internal process improvements
• Respond timely to requests via all modes of communication
• Up sell products and services through weekly sales or company promotions
• Performs other duties, as assigned

Benefits

• Maternity/Paternal leave after 1 year of service
• Tuition Reimbursement eligible after 1 year of service
• Health benefits and programs
• 401(k)
• Short term disability
• Long term disability
• Paid Time Off
• 10 paid holidays