Wrike is the most powerful work management platform. We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess.
Requirements
- 5+ years in project management, consulting and customer facing roles.
- Formal certifications in project management methodologies (Agile, PMI, Lean, etc.)
- Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike
- Extensive understanding of and ability to apply change management principles
- Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO
- Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies.
- Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support.
- Excellent verbal, presentation and written communication skills
- Effective communication across all levels of an organization, particularly executive stakeholders
- Ability to manage difficult audiences and complex client relationships with finesse and poise.
- Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations.
- Firm sense of accountability and ownership of work
- Deep understanding of the DACH market and fluency in German.
- Superior personal organization and time management skills
- Customer-centric, energetic person with extensive consulting skill set
- Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations.
- Relevant Master’s degree (MBA or similar)
- Experience working in a SaaS environment
- Ability to position Wrike into an existing integrated ecosystem
Benefits
- 25 days of holidays
- Sick leave compensation
- Cafeteria bonuses (Benefit plus)
- Private healthcare membership (Canadian Medical)
- Meal vouchers 220 CZK / working day
- Pension plan
- Mobile tariffs
- „Lítačka” transportation annual coupon reimbursement
- Multisport card
- Parental leave
